Support pages

Email

Setup Guide:

You can access your email using standard mail programs on your computer. We have provided detailed guides for the most popular programs. If you need further assistance setting up your mail program please refer to the software company directly.

Microsoft Outlook 2002 & 2003
Microsoft Outlook 2007
Microsoft Outlook Express & 2000
Microsoft Windows Mail

If your mail program is not listed above then you can still set up an account using the following settings:

Webmail

Webmail allows you to access your email from anywhere on the internet.
You can send and receive emails just by using a web browser, such as Internet Explorer.

To access your email go to: webmail.<your domainname>.
Eg webmail.mycompany.co.uk
Enter your email username and password as normal.

Click on the “help” icon for a full user guide for the Horde Webmail system.

FAQs

I’ve just ordered an email account. How do I use it?

You need to either login in to the webmail (help) or setup a mail program on your computer such as Outlook (help).

POP3 settings

Incoming mail server / POP3 server: www.eurotel.com
Outgoing mail server / SMTP server: <refer to your broadband provider>
Username: <username>
Password: <password>

I can’t remember my password

Please call our service desk on 01422 864 040 and ask for the Data Support team.

I’m an Advance/Enterprise/Zoo customer. Where are my settings?

All customers can use the standard Eurotel pop3 settings. Your existing settings will still continue work even if they are for old services (such as zoo.co.uk).

How do I setup my email

You need to either login in to the webmail (help) or setup a mail program on your computer such as Outlook (help).

How can I set up additional email accounts?

Please call our service desk on 01422 864 040 and ask for the Data Support team.

I’ve moved computer but can’t see my old emails

You will need to ask your local IT support engineer to transfer the emails to the new computer.

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