Network Status

This page contains details of major network outages that may be affecting Eurotel Broadband customers.

If you are experiencing a problem that is not explained on this page, please contact Eurotel Broadband Technical Support on 01422864040 .

Date	Time	Status	Category	Description
9/03/2010	15:43	OPEN	ADSL	Tiscali LLU Services Outage Griffin have received the following notification of a ADSL LLU service outage from Tiscali, further updates will be provided as they are received. Estimated Restore Time: None made available. Supplier Reference: 3374169 Description of Outage: Multiple LLU exchanges are showing as down around the Luton area. Affected customers will not have any services that run over DSL apart from 999 resilience. TMC are investigating. --09/03/10-- 15:30 BT has identified a major cable fault in Luton. Engineers have been tasked to site to investigate 17:45 BT engineers are on site carrying repair works on the damaged cables. No ETF has been provided. 19:30 BT engineers are still on site carrying repair works on the damaged cables. No ETF has been provided. --10/03/2010-- 06:45am BT have advised that they have had some issues removing the broken fibres. They are expecting another update from their engineering teams. --10/03/2010-- 08:14am BT has advised that engineers have completed the removal of broken fibre and damaged ducts. Repair work is still ongoing. No ETR has been provided. 09:52 Repair work is still ongoing. No ETR has been provided. 12:13 Repair work is still ongoing. No ETR has been provided. 14:02 Repair work is still ongoing. No ETR has been provided. 15:55 BT has advised that repair is completed on one of the cables affected. Two other cables are being jointed. Geographic locations of affected services: (where possible to define). Dunstable Hitchin Leagrave Letchworth Luton Shefford 0158244, 0158247, 0158250, 0158251, 0158253, 0158260, 0158263, 0158266, 0158267, 0158268, 0158269, 0158270, 0158281, 0158283, 0158288 0146242, 0146243, 0146244, 0146245, 0146247, 0146262, 0146263, 0146266, 0146275 0158243, 0158244, 0158249, 0158250, 0158251, 0158252, 0158256, 0158258, 0158259, 0158263, 0158265, 0158268, 0158270, 0158271, 0158284 0158239, 0158242, 0158243, 0158245, 0158248, 0158250, 0158251, 0158252, 0158253, 0158254, 0158258, 0158261, 0158264, 0158265, 0158268, 0158269, 0158270, 0158272, 0158273, 0158274, 0158275, 0158279, 0158281, 0158283, 0158287, 0158288, 0158289 0146262, 0146266, 0146275, 0146281, 0146285 Services affected: LLU Impact to services: Total Loss of LLU services