Code of practice

Ofcom requires every communications provider in the U.K. to provide its customers with an approved code of practice. Eurotel is a reputable service provider and we have successfully implemented the following codes of practice that have been approved by Ofcom:

• Eurotel Code of Practice - includes information for making a complaint and our code of practice for Premium Rate services and NTS calls.
• Code of Practice for Sales and Marketing of Fixed-Line Telephone Services
• Broadband Migration Code of Practice

To download a copy of these codes, please click on the link. Copies are also available in leaflet form, please call 01422 864000 to obtain your copy.

If you have any questions relating to our Codes of Practice, please refer them to:

Victoria Marriott, Eurotel, Empire House, Mulcture Hall Road, Halifax. HX1 1SP or via email This e-mail address is being protected from spambots. You need JavaScript enabled to view it