Eurotel Care – Maintenance As a business that relies on your critical communications systems Eurotel would like to introduce you to the great savings and peace of mind you can now receive by simply moving to or transferring your business telephone systems and lines maintenance to Eurotel Care. If a telephone system breaks down it can have a seriously detrimental effect on a business.
What impact would it have on yours? With Eurotel Care we can provide you with expert assistance to keep your phone system working. - Access to Eurotel’s Service help desk
- Choice of cover for parts and labour or labour only
- Remote fixing where possible
- Skilled engineers on site when needed
- Choice of response times that meet your needs
- Protection against unwanted or unexpected bills
- You can add Eurotel Care to your Eurotel One Bill
Eurotel Care for your Eurotel Business Lines We make sure that Eurotel Business Telephone Lines get Eurotel Care level 1 cover free as a minimum. We can also offer you enhanced cover to meet special business needs to give you total peace of mind.
Below is a simple table that shows how little it costs to get this great cover. It makes good business sense. | Eurotel Service Level | Cover | Analogue lines | ISDN2 | ISDN30 | | Level 1 | 8am-6pm
Monday to Friday
24hr response | Free | Free | Not Applicable | | Level 2 | 8am-6pm
Monday to Saturday
4hr response | £1.20 per line per month | Not Applicable | Free | | Level 3 | 24 hour
7 days a week
4hr response | £3.30 per line per month | £3.30 per circuit per month | £2.10 per channel per month | Make sure you have all your business Lines with Eurotel. Eurotel Care for your Business Telephone Systems Equipment We make sure you have the right level of maintenance and repair cover to meet the exact needs of your business and give you the peace of mind that if anything should go wrong our trained engineers will be on hand to have your vital business communications up and running again without the shock of a large bill. For a low fixed monthly charge Standard Eurotel Care gives you complete peace of mind by covering all the parts and labour that might be needed. The Labour Only Eurotel Care package is available at a reduced cost and will cover any call out charges and labour costs involved in fixing the system, leaving just the costs of any replacement parts that might be required. In some cases where manufacturers no longer supply parts for legacy equipment we may only be able to offer our labour only product. You can also choose the level of coverage and response times that meet your business needs.
You will know what level of Cover is best for your business. | Eurotel Service Level | Full Parts Cover | Full Labour Cover | Standard Cover | 4 Hour Response | 24/7 Cover | 4 Hour
Response
24/7 Cover | Standard Care | Yes | Yes | - 8am-6pm
- Monday to Friday
- 16 hr fix
- Remote support
- Remote fix where possible
- Call out costs covered | - 8am-6pm
- Monday to Friday
- 4 hr response
- Remote support
- Remote fix where possible
- Call out costs covered | - 24 hour
- 7 days a week
- 16 hr fix
- Remote support
- Remote fix where possible
- Call out costs covered | - 24 hour
- 7 days a week
- 4 hr response
- Remote support
- Remote fix where possible
- Call out costs covered | Labour Only Care | No | Yes | - 8am-6pm
- Monday to Friday
- 16 hr fix
- Remote support
- Remote fix where possible
- Call out costs covered | - 8am-6pm
- Monday to Friday
- 4 hr response
- Remote support
- Remote fix where possible
- Call out costs covered | - 24 hour
- 7 days a week
- 16 hr fix
- Remote support
- Remote fix where possible
- Call out costs covered | - 24 hour
- 7 days a week
- 4 hr response
- Remote support
- Remote fix where possible
- Call out costs covered | Charges
Prices are bespoke and are based on the equipment list to be supported and the level of cover taken. To find out how you can get the benefits and peace of mind from Eurotel Care:
Call 08 08 202 4665.
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