Getting the right phone system
At first glance choosing the right phone system can offer a bewildering set of choices. However by considering a few details you can smoothly upgrade to a new productive business tool.
You can always call us for more advice or ask one of our consultants for a visit to talk things through.
Use our checklist here to run through the options you will need to consider
Number of extensions
The number of extensions (desk based handsets and fax machines), now and over the next few years, is the starting point. This means you get the right sized system for future growth. Most phone systems can be expanded but it is more cost effective to buy something that fits your future needs.
Handsets
There are typically four types of handset: basic, standard, advance/reception phone, wireless (DECT). The more advanced phones provide more buttons for speed dialing - a real time saver in a busy office. In addition you can add a wireless headset to most office phones.
Number of phone lines
Although you might have 10 extensions, it is unlikely that everyone will be on the phone at the same time. For this reason you will require fewer phone lines to and from your office. Consider how many concurrent phone conversations happen in your office during busy periods, and add a line or too extra for growth.
Voice mail
You should consider the need for voicemail. In today’s business environment, many customers and suppliers expect that they can leave a message directly with the person they want to speak to.
Also voicemail is more secure, more efficient and more reliable than asking others to take messages.
Music on hold
If you have customers calling in then music on hold makes your company appear more professional. You can also use specially recorded
Cabling
Cabling is an essential part of any phone system implementation. Many companies make the mistake of under-specifying the quantity and location of phone sockets. Where possible invest in professional CAT5 cabling with a central patch panel and plenty of network points (sockets). This is flexible and can be used for voice and data. By not planning for the long term you will end up with an expensive recabling exercise sooner than you think.
What next?
We can turn these requirements into a working phone system in days.
- Speak to one of our experts on 0800 197 3770
- We can call you back
- You can request a quote
